Terms of Service

1. Acceptance of These Terms

These Terms of Service ("Terms") govern your access to and use of the Ryllo website, applications, APIs, software, and related services (collectively, the "Services").

By accessing or using the Services, creating an account, or otherwise indicating your acceptance, you agree to be legally bound by these Terms and our Privacy Policy.

If you do not agree with these Terms, you must not access or use the Services.

If you access or use the Services on behalf of an organisation, you represent and warrant that you have authority to bind that organisation to these Terms.

2. Eligibility

You represent and warrant that:

• You are at least eighteen (18) years of age or the age of majority in your jurisdiction;
• You have the legal capacity to enter into binding agreements;
• Your use of the Services complies with all applicable laws and regulations.

3. Description of Services

Ryllo provides an AI-powered software platform that enables users to create, manage, automate, organize, and interact with artificial intelligence tools, workflows, documents, integrations, and related productivity features.

We may add, modify, suspend, or discontinue any part of the Services at any time without liability.

4. User Accounts

You may be required to register an account.

You agree to:

• provide complete and accurate information;
• maintain the confidentiality of your credentials;
• promptly notify us of unauthorized access;
• remain responsible for all activity under your account.

We reserve the right to suspend or terminate accounts for violations of these Terms.

5. Subscription Plans & Payments

Certain features may require payment.

Unless otherwise stated:

• subscriptions renew automatically;
• charges are billed in advance;
• applicable taxes may be added;
• you authorize recurring billing until cancelled.

Unless required by law, subscription fees are non-refundable.

6. Acceptable Use

You agree not to:

• violate any law or regulation;
• infringe another person's intellectual property;
• upload malicious software;
• interfere with platform security;
• scrape or harvest platform data without authorization;
• reverse engineer the Services;
• create competing products using the Services;
• impersonate another person;
• generate unlawful, deceptive, defamatory, abusive, discriminatory, or fraudulent content;
• use AI-generated outputs to commit fraud or facilitate illegal activity.

Violation of these restrictions may result in immediate suspension or termination.

7. User Content

You retain ownership of all prompts, files, documents, images, text, code, data, and other materials you upload ("User Content").

You grant Ryllo a worldwide, non-exclusive, royalty-free licence solely to:

• provide the Services;
• process your requests;
• store and transmit your content;
• maintain security;
• comply with applicable law.

We do not claim ownership of your User Content.

8. AI Features and AI Output

The Services utilize artificial intelligence and machine learning technologies to generate content, responses, recommendations, code, documents, images, workflows, and other outputs ("AI Output").

You acknowledge and agree that:

• AI Output is generated probabilistically and may be inaccurate, incomplete, outdated, biased, or offensive;
• AI Output is provided for informational purposes only;
• AI Output should not be relied upon as legal, financial, accounting, tax, medical, employment, engineering, or other professional advice;
• Similar or identical outputs may be generated for other users;
• AI Output may not qualify for intellectual property protection under applicable law.

You are solely responsible for reviewing, verifying, editing, and validating all AI Output before relying upon or distributing it. AI systems are inherently probabilistic, and outputs may not always be accurate, complete, or suitable for a particular purpose.

9. AI Usage Restrictions

You agree not to use the Services or AI Output:

• to develop competing AI foundation models or large language models;
• to generate spam or malicious content;
• to knowingly create misinformation or deepfakes intended to deceive;
• to violate another person's intellectual property rights;
• in connection with unlawful surveillance;
• to facilitate cybercrime;
• in violation of applicable AI laws or regulations.

You remain solely responsible for your use of AI Output and any decisions made using it.

10. Third-Party AI Providers

Certain features may rely upon artificial intelligence models, cloud infrastructure, payment processors, APIs, integrations, or other third-party services.

Ryllo does not own or control these third-party services and makes no representation regarding:

• their availability;
• security;
• uptime;
• performance;
• pricing;
• accuracy of outputs.

Third-party services remain governed by their respective terms and privacy policies, and interruptions affecting those providers may affect the Services.

11. Intellectual Property

Except for User Content, all software, source code, databases, trademarks, logos, graphics, documentation, interfaces, and technology comprising the Services remain the exclusive property of Ryllo or its licensors.

You receive only a limited, revocable, non-exclusive, non-transferable licence to use the Services in accordance with these Terms.

12. Copyright Complaints

If you believe material on the Services infringes your copyright or other intellectual property rights, please send a written notice containing:

• your contact information;
• identification of the copyrighted work;
• identification of the allegedly infringing material;
• a statement that you have a good-faith belief the use is unauthorized; and
• a statement that your notice is accurate and submitted under penalty of perjury.

We reserve the right to remove allegedly infringing material and terminate repeat infringers.

13. Privacy

Our collection, processing, and use of personal information is governed by our Privacy Policy.

By using the Services, you consent to such processing.

14. Data Security

We implement commercially reasonable technical and organisational measures to safeguard user information.

However, no electronic transmission or storage system is completely secure, and we cannot guarantee absolute security.

15. Electronic Communications

By using the Services, you consent to receive communications electronically, including account notices, legal notices, invoices, updates, and other communications.

Electronic communications satisfy any legal requirement that communications be in writing.

16. Beta Features

We may offer beta, preview, experimental, or early-access features.

Such features are provided "AS IS" without warranties and may:

• contain bugs;
• change without notice;
• be discontinued at any time.

You use beta features entirely at your own risk.

17. Export Control & Sanctions

You represent that:

• you are not located in a country subject to applicable trade sanctions or embargoes;
• you are not listed on any government prohibited or restricted party list;
• you will not use the Services in violation of export control or sanctions laws.

18. Availability

We do not guarantee uninterrupted or error-free operation.

Maintenance, outages, cyber incidents, infrastructure failures, third-party interruptions, or events beyond our reasonable control may affect availability.

19. Feedback

Any feedback, ideas, suggestions, or recommendations you submit may be used by Ryllo without restriction or compensation.

20. Suspension & Termination

We may suspend or terminate your account immediately if:

• you violate these Terms;
• your use poses security or legal risks;
• required by law;
• necessary to protect other users or the Services.

Upon termination, your right to use the Services immediately ceases.

21. Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."

WE DISCLAIM ALL WARRANTIES, INCLUDING:

• MERCHANTABILITY;
• FITNESS FOR A PARTICULAR PURPOSE;
• NON-INFRINGEMENT;
• CONTINUOUS AVAILABILITY;
• ACCURACY OF AI OUTPUTS.

NO INFORMATION PROVIDED THROUGH THE SERVICES CONSTITUTES PROFESSIONAL ADVICE.

22. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RYLLO SHALL NOT BE LIABLE FOR ANY:

• INDIRECT DAMAGES;
• INCIDENTAL DAMAGES;
• SPECIAL DAMAGES;
• CONSEQUENTIAL DAMAGES;
• LOSS OF PROFITS;
• LOSS OF DATA;
• LOSS OF BUSINESS;
• LOSS OF GOODWILL.

OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO RYLLO DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

23. Indemnification

You agree to indemnify and hold harmless Ryllo and its affiliates, officers, directors, employees, contractors, licensors, and agents from any claims, liabilities, damages, losses, costs, or expenses arising from:

• your use of the Services;
• your User Content;
• your AI-generated content;
• your breach of these Terms;
• your violation of applicable law or third-party rights.

24. Force Majeure

Ryllo shall not be liable for any delay or failure in performance caused by circumstances beyond its reasonable control, including acts of God, natural disasters, pandemics, war, terrorism, civil unrest, labour disputes, governmental actions, cyberattacks, internet failures, telecommunications outages, utility failures, or failures of third-party service providers.

25. Consumer Rights

Nothing in these Terms excludes or limits any statutory consumer rights that cannot legally be excluded or waived under applicable law.

26. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to conflict of law principles.

The courts located in Singapore shall have exclusive jurisdiction over any dispute arising from or relating to these Terms.

27. Changes to These Terms

We may revise these Terms from time to time.

Material changes will be notified through the Services, by email, or by other reasonable means.

Your continued use of the Services following such changes constitutes acceptance of the updated Terms.

28. Miscellaneous

If any provision of these Terms is held unenforceable, the remaining provisions shall remain in full force.

Our failure to enforce any provision shall not constitute a waiver.

These Terms, together with our Privacy Policy and any additional policies expressly incorporated by reference, constitute the entire agreement between you and Ryllo regarding the Services.

29. Contact Us

Ryllo

Website: https://ryllo.co

Address: #20-02, ONE RAFFLES PLACE, SINGAPORE, 048616